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Ordering Online
This online system is 100% secure and we offer several payment options.
Please make sure your order # is on your check or money order. Please allow an additional 3-5 business days for your check or money order to clear, after we have received your check or money order. Payment must be cleared before the order can be shipped.
If we do not receive your check or money order within 30 days of placing the order, your order will be canceled.
Here is the Downloadable Order Form for Money Orders.
Shipping Information
We are careful to respect the privacy of our customers. For this reason, all items are shipped discretely with the label of "Succubus Productions" and NOT "Luciferian Apotheca".
Shipping: Orders are shipped within fourteen business days. This ship time is required because of the many unique and or hand-crafted items that are on our site. These items are made specifically for each order. However, even if they do not contain custom items, all orders are subject to the 14-business-day shipping policy. This allows for any items on Back ordered items or hand-crafted items to be included in your order when shipped.
Book Shipping times: Succubus Productions Publishing titles (Michael W. Ford for example) take 3-7 days generally to ship from our printer, if in stock perhaps earlier. Please allow 10-15 days for hardcover editions to ship.
Items Shipped Separate: In some circumstances, some items in your order may ship separately from the rest of the items in your order.
Shipping Insurance: If you would like to add insurance to your order to protect your items from damage and loss, send an e-mail to succubusproductions@yahoo.com. Be sure to include order # along with a request for pricing to add insurance to your order.
**We especially recommend our international customers purchase the insurance due to several carriers being involved with the shipping and receiving of packages.
Coverage Range Insurance Cost
$0.00 - $100 $1.28
$100.01 - $200.00 $2.56
$200.01 - $300.00 $4.05
$300.01 - $400.00 $5.40
$400.01 - $500.00 $6.75
$500.01 - $10,000.00 $1.35 per $100.00
International Shipping: We do ship internationally to almost every country. You may pick your country when you are entering your shipping and billing address during checkout.
Customers of orders shipped outside of the United States will be responsible for any and all costs associated with import taxes, customs duties, or fees levied by the destination country. We have no control over such charges and cannot estimate the exact amount. Please contact your local customs office for more information.
If you decline to pay these duties and taxes due to the carrier upon delivery of your order, the package may be considered abandoned, or destroyed. Under these circumstances, we, unfortunately, cannot consider requests for refunds or replacement shipments. In circumstances where the carrier agrees to return the package and items to us, the customer will receive a refund for all items that are intact and or not damaged, minus shipping costs, any fees charged to us for the return of the package, and a 15% restocking fee.